REPORTING EQUIPMENT IMPROVEMENT RECOMMENDATIONS (EIRs)
If your fifth wheel towing device needs improvement, let us know. Send us an SF Form 368 (Product
Quality Deficiency Report). You, the user, are the only one who can tell us what you don't like about your
equipment. Let us know why you don't like the design or performance. Mail it to us at: Commander, U.S.
Army Tank-automotive and Armaments Command, ATTN: AMSTA-AC-NML, Rock Island, IL 61299-7630.
We'll send you a reply.
Tru-Hitch, Inc. (Tru.Hitch@snet.net), 1-800-450-8659, warrants to the first user purchaser of each
new fifth wheel towing device that it is free from defects in material and workmanship under normal use
and service, its obligation under this warranty being limited to repairing or replacing, as Tru-Hitch, Inc.
may elect, any part or parts thereof, including equipment or trade accessories, which shall be returned to
Seller's place of business with transportation charges prepaid, and as to which examination shall disclose
to the satisfaction of Tru-Hitch, Inc. to have been thus defective provided that such part or parts shall be
so returned not later than twelve (12) months after the delivery of such Equipment to the first user
purchaser. Such defective part or parts will be repaired or replaced free of charge for installation to the
first user purchaser at Seller's place of business.
The warranty shall not apply (1) to normal maintenance service or adjustments, including, but not
limited to, hydraulic inspection or adjustment, nor to replacement of hydraulic fluids, lubricants or filters
when such adjustments or replacements are made as part of normal maintenance service, or (2) to any
Equipment which shall have been repaired or altered in any way so as to, in Seller's judgment, affect
adversely its stability or reliability, or (3) to any Equipment which shall have been subject to misuse,
negligence or accident, or loaded beyond the factory rated load capacity.
Neither seller nor Tru-Hitch, Inc. makes any warranty other than that which is specifically described
herein. This warranty is expressly in lieu of all other warranties expressed or implied. There are no implied
warranties of merchant ability or fitness for a particular purpose. This warranty states the entire and exclusive
liability of seller and Tru-Hitch, Inc. and purchaser's exclusive remedy for any claim for damages in
connection with the sale of furinishings of the equipment, its design, suitability for use, installation or
operation, or for any claimed defects therein. Neither seller nor Tru-Hitch, Inc. will be liable for any incidental
or consequential damages whatsoever.
SAFETY, CARE, AND HANDLING
1. First Aid. For first aid information, refer to FM 21-11, First Aid for Soldiers.
Personnel Safety Precautions
a. Read and become familiar with all WARNINGS in the warning summary at the front of this
b. Pay attention to WARNING decals on the towing device. These provide safety instructions
and identify specific hazards which, if not followed, may result in serious injury or death to
c. Throughout this manual, WARNINGS and CAUTIONS are given immediately preceding the
procedural steps to which they apply. Read these WARNINGS and CAUTIONS and follow
d. When performing operations with the towing device in conjunction with another vehicle,
ensure that all Warnings, Cautions, and special instructions in the vehicles operators manual